Information Svrs Stock Price, News & Analysis

Information Services Group (ISG) reported strong Q1 2025 financial results with revenues of $60 million, up 5% year-over-year excluding divested automation unit. The company achieved GAAP net income of $1.5 million and adjusted EPS of $0.07. Notable highlights include adjusted EBITDA of $7.4 million, representing a 68% increase from prior year, and adjusted EBITDA margin improvement of 554 basis points to 12.4%. The Americas region showed robust growth of 17%, while Europe and Asia Pacific experienced declines. ISG declared a Q2 dividend of $0.045 per share and provided Q2 guidance with revenues between $59.5-60.5 million and adjusted EBITDA of $7.0-8.0 million. The company's AI-centered positioning and focus on cost optimization and digital transformation services are resonating well with clients adapting to market challenges.

Information Services Group (ISG) has opened nominations for the 2025 ISG Paragon Awards™ North America, celebrating innovative technology and business services partnerships. The awards program, accepting nominations until July 11, focuses on partnerships leveraging AI and advanced technologies for business success. Six award categories include: Excellence, Innovation, Transformation, Sustainability, AI Pacesetter, and Partnership of the Year. Winners will be announced at the ISG Sourcing Industry Awards gala dinner on September 17, 2025 at the Westin Dallas Stonebriar Golf Resort & Spa. The event will also recognize winners of the ISG Provider Lens™ Awards, ISG Software Innovation Awards, and ISG Star of Excellence™ awards.

Information Services Group (ISG) has released a new report highlighting the growing adoption of ServiceNow solutions in Brazil, particularly in healthcare, financial services, manufacturing, and telecommunications sectors. The report reveals that Brazilian enterprises are expanding ServiceNow usage beyond IT service desks, integrating AI and automation capabilities.

Companies are leveraging ServiceNow for finance, HR, supply chain, and customer service functions, integrating it with ERP and CRM systems to centralize data and streamline workflows. Brazilian organizations are increasingly adopting AI solutions through ServiceNow's Now Assist, Generative AI Controller, and Microsoft Copilot integration for tasks like automated knowledge base creation and predictive maintenance.

The report evaluates 29 providers across three quadrants, with Accenture, AOOP, Capgemini, Deloitte, EDX, and Wipro named as Leaders in all categories. The ecosystem continues to evolve with new provider specializations and training programs to support enterprise digital transformation initiatives.

[ "Growing adoption of ServiceNow across major industries in Brazil", "Expansion beyond IT service desks into finance, HR, supply chain, and customer service", "Integration of AI and GenAI solutions for automated processes and workflow optimization", "Strong ecosystem of providers supporting implementation and managed services" ]

According to the 2025 ISG Provider Lens™ report, Salesforce is strengthening its position in Germany through AI partnerships and SMB collaborations. The report highlights that about one-third of German midsize enterprises are actively using AI in their operations. Salesforce's partnership with Deutscher Mittelstands-Bund demonstrates its strategic focus on serving German SMBs with AI and data solutions. However, economic uncertainty and IT spending caution could impact growth. The study evaluates 42 providers across six quadrants, with companies like Accenture, Adesso SE, Capgemini, Cognizant, Deloitte, Deutsche Telekom, and Infosys emerging as Leaders in four quadrants each. The report emphasizes the growing importance of data integration and the trend toward hybrid platforms in multicloud environments. Additionally, Salesforce's Net Zero Cloud is helping German enterprises meet stricter sustainability standards.

Information Services Group (ISG) has released a new report highlighting ServiceNow's growing presence in Europe. The report reveals that ServiceNow is effectively meeting European enterprise needs through EU-centric service delivery models and regional data centers. Key highlights include a $1.5 billion investment in UK operations to expand AI capabilities, and the introduction of DORA Accelerator for financial services compliance. ServiceNow is upgrading data centers with Nvidia GPUs for LLM processing and investing in ecosystem partners through ServiceNow Ventures. The report evaluates 38 providers, with companies like Accenture, Capgemini, and HCLTech emerging as leaders. Notable trends include increased demand for industry-specific workflows and focus on ESG, sustainability, and GDPR compliance.

ServiceNow is experiencing significant growth in Asia Pacific as companies embrace digital transformation initiatives, according to a new ISG Provider Lens™ report. The study reveals that enterprises are partnering with ServiceNow and its ecosystem partners to streamline workflows, control costs, and enhance customer experience. Key findings include:

Companies are implementing ServiceNow modules for IT service management, HR service delivery, and customer service management. The platform is playing a crucial role in ERP integration and vendor consolidation, helping organizations manage compliance across diverse regional regulations.

The report identifies 11 leading providers across three quadrants: Accenture, Capgemini, Cognizant, Deloitte, DXC Technology, Fujitsu, HCLTech, Infosys, NTT DATA, TCS, and Wipro. HCLTech was named the global ISG CX Star Performer for 2024 among ServiceNow ecosystem providers.

U.S. enterprises are increasingly adopting ServiceNow's agentic AI solutions, according to ISG's 2025 Provider Lens™ report. ServiceNow has strengthened its AI capabilities through the acquisition of Cuein and Moveworks, introducing an AI agent orchestrator. Companies are leveraging these AI agents for revenue generation and cost reduction, particularly in customer service where AI agents can promote products during support interactions. The report highlights growing enterprise demand for generative AI solutions, especially for predictive maintenance, sentiment analysis, and ticket triage. ServiceNow has expanded beyond IT to become a foundation for enterprise-wide workflow transformation, with companies implementing industry-specific solutions in sectors like insurance and financial services. The report evaluates 39 providers, with 13 companies named as Leaders across all three quadrants: ServiceNow Consulting and Implementation Services, Managed Services, and Innovation.

Insurance companies are increasingly partnering with service providers to migrate from legacy systems to Duck Creek's modern SaaS platform, according to ISG's 2025 Provider Lens™ report. The transition is driven by insurers' needs for greater agility, technology adoption, and improved customer experience. Duck Creek is promoting cloud-native and SaaS versions while emphasizing out-of-the-box capabilities. Service providers are adopting a "factory" approach to cloud migration and leveraging AI and automation to develop reusable tools. The report identifies Accenture, Capgemini, Coforge, Cognizant, EY, and LTIMindtree as Leaders in Duck Creek Services, with Xceedance named as a Rising Star. Successful migrations require careful planning, data migration management, and effective change management to address business process changes.

According to the 2025 ISG Provider Lens™ report, enterprises worldwide are increasingly adopting Microsoft's AI and cloud ecosystem to navigate market uncertainty. The report highlights that companies are investing in these technologies to enhance business visibility, predictability, and resilience. Key focus areas include cybersecurity, data analytics, and infrastructure modernization. With rising inflation and margin pressures, businesses are prioritizing cost-effective technology projects and FinOps services. The report identifies significant demand for AI implementation services, particularly in predictive analytics. Leading providers in the Microsoft ecosystem include Accenture & Avanade, Capgemini, HCLTech, IBM, and Infosys, who were named Leaders across all three quadrants. HCLTech earned recognition as the global ISG CX Star Performer for 2025 among Microsoft Cloud Ecosystem providers.